A Customer Relationship Management System
for
Blaise Scientific Trading
Brief History Of Blaise Scientific Trading
Blaise-Scientific Trading is a local company engaged in the distribution of laboratory
equipment and supplies primarily for Water and Environmental Analysis.
Exclusive Distributor of Palintest in the Philippines.
Established on June 16, 2016.
Registered in DTI as Sole Proprietorship.
Their existing customers are Government agencies such as Water Districts, Department of Health (DOH),
Bureau of Fisheries & Aquatic Resources (BFAR), Department of Science and Technology (DOST), Laguna Lake
Development Authority (LLDA), Public Hospitals, Academe and etc. For Private entities such as
Concessionaires like Macro Asia, Manila Water, Maynilad, Prime Water Infrastructure, High Rise
buildings, Private Hospitals and etc.
DTI Permit
Mayor's Permit 2019
Tax Clearance
BIR Registration
Background of the Problem
General Problem
How to develop a BST Connect: A CRM System for Blaise-Scientific Trading that will help improve customer
management to convert leads into sales.
Specific Problems
How to develop a marketing module that will configure an online marketing campaign to
attract possible customers
How to develop a sales quotation module that will automatically generate the prices of
the items
How to develop a lead-conversion module that will monitor the conversion of leads into
a sales
opportunity
How to develop a consultation module that will accommodate the customer’s concerns
How to develop a payment module that will allow the customers to pay online
How to develop a report module that will generate pertinent reports
Overview of the current state of the technology
General Objective
To develop a BST Connect: A CRM System for Blaise-Scientific Trading that will help to improve
customer
management to convert leads into sales with their existing and potential customers
Specific Objectives
To develop a marketing module that will configure an online marketing campaign to
attract possible customers
To develop a sales quotation module that will automatically generate the prices of
the items
To develop a lead-conversion module that will monitor the conversion of leads into a
sales
opportunity
To develop a consultation module that will accommodate the customer’s concerns
To develop a payment module that will allow the customers to pay online
To develop a report module that will generate pertinent reports
